Common Questions After an Accident
After a collision, most drivers want the same thing: a clear next step. These quick answers help you understand what to gather before the repair conversation starts.
Do I call insurance first?
Some customers start with insurance first. Others ask a repair shop to review visible damage and help them understand what information may be useful.
Can I send photos?
Yes. Photos can help start the estimate conversation and identify obvious damage before an in-person inspection is scheduled.
What happens after a claim?
If claim information exists, Fly Garage can review the repair request, discuss visible damage, and help clarify practical next steps.
How long might repairs take?
Repair timelines depend on damage, parts, paint work, approvals, and scheduling. A clear repair plan helps set better expectations.
Can I choose my repair shop?
Many customers ask this after an accident. Fly Garage can help you understand the repair conversation without claiming insurer affiliation.
What should I bring?
Bring vehicle damage photos, claim details if available, vehicle information, and any notes about what needs repair.
Real shop, towing, paint, and repair media from Fly Garage.
Calm guidance before the repair work begins.
Insurance-related repairs can come with unfamiliar terms, photos, estimates, and timing questions. Fly Garage helps customers organize the conversation and understand the repair path before moving forward.
Damage Review
Review visible damage and discuss what may need a closer inspection.
Photo-Based Estimate Start
Use photos to begin the repair conversation when an in-person visit is not the first step.
Repair Planning
Talk through likely repair paths, parts, paint, refinishing, and scheduling considerations.
Repair Intake Guidance
Help customers understand which vehicle photos, claim details if available, and repair notes may be useful.
Clear Communication
Keep the next step practical, direct, and easier to understand after the accident.
A clearer path forward.
Document Damage
Take clear photos from several angles and note any driving, suspension, or safety concerns.
Start Repair Intake
Send insurance details if available and vehicle damage photos in one place so the repair request can be reviewed before the next conversation.
Review Repair Path
Understand the likely scope, repair considerations, and what may need confirmation.
Plan the Work
Move forward with clearer expectations around next steps, scheduling, and communication.
Send repair intake details and photos in one place.
If you already have a claim number or carrier information, include it on the dedicated repair intake form. If not, send what you have so Fly Garage can review the visible damage and help clarify the next repair step.